Shipping your package

Packages are generally dispatched within 2 to 5 days after receipt of payment. In case of pre-orders, the shipping date is mentioned on our website. “SHIPPING FROM…” means that shipments will be insured from a specific date, which will continue several days after.

They are shipped via Colissimo Sans Signature or Relais Colis also by letter followed Laposte, with a tracking number as soon as the package is handed over to the services of the Post Office / Sogep. Packages may also be sent by another transport provider and delivered against signature.

Our shipments are insured by an external warehouse. Nass-Cosmeto is not the sole sender of the packages.

Shipping costs include preparation, packaging and postage. Preparation costs are fixed, while shipping costs vary according to the total weight of the package and the selection of the carrier.

We recommend that you group all your items in one order. We cannot group two orders placed separately and shipping charges apply to each of them.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

The dimensions of the boxes are appropriate and your items are properly protected.